COOKIE POLICY

Use of cookies

When you visit our websites and apps, cookies are stored on your computer, mobile or tablet. Cookies are most often used to help you by remembering your settings, preferences, etc. on the website or in the app. Cookies can also be used to analyze how websites and apps are used to improve the user experience, or to target content. In several cases, cookies may be required to provide a specific online service.

Consent to use cookies

We use our own and third-party cookies for statistics, content optimization, preferences and targeted content from us. Third parties can use cookies for targeted marketing.

If you are under 18 years old, it is an adult who has to decide whether we can set cookies e.g. in your browser. When you click on “I Accept” or click on our websites and apps, you tell us that you are at least 18 years old, that you have read and understood our cookie policy, and give your consent

Description of a cookie

A cookie is a text file stored in your browser that allows us to recognize your hardware device (eg. computer, tablet or mobile phone). This file allows us to recognize your hardware device from visit to visit. The file cannot contain viruses or malicious programs

Anonymity

The information we record using cookies is, as a rule, anonymous. We can only recognize you if you enter or have previously entered information such as email address or mobile number in a form or if you log in to use our digital solutions. Regardless of whether you as a user of our websites or apps are anonymous or recognized, we use cookies to tie your visits to our platforms together. We store the information for up to 26 months. The purpose of the registration is to improve your user experience, to support our marketing and to make websites, apps and other communication more relevant to you.

Groups of cookies 

Session cookies

Session cookies are needed to keep a connection between your hardware device and a website or app running. Session cookies are deleted again when you close your browser.

Persistent cookies

Persistent cookies are stored on your hardware device to remember a selection you have made. For example, if you see a banner and click away after reading the message, we will store a cookie on your hardware device that tells us you do not want to see the banner again.

Third-party cookies

Third-party cookies are cookies set by other companies’ websites or software. It allows these companies to recognize you across different websites and record your behavior.

As a starting point, third-party cookies are set on anonymized form. However, the other companies have the opportunity to see your IP address, and in some cases, they have the opportunity to link your behavior on our websites and apps with information from other websites.

How to delete and avoid cookies

You can control whether you accept cookies – and whether you want to delete them. You do this in the browser settings on your hardware device. If you turn cookies off in your browser, some features on our websites and apps may not work.

You may subsequently delete cookies that you have accepted. How you delete cookies depends on which hardware device you use. There are various websites that can guide you if you want to delete cookies. Eg. on the website www.minecookies.org you can see how to delete cookies depending on which browser you use.

If you want to opt out of cookies from Google Analytics, Google offers the tool GA Opt-out 

Your consent to our use of your personal information for profiling and direct marketing can always be withdrawn by contacting us. To do so, send an email to:

Brighton: Email us here
Bristol: Email us here

On our apps it is not possible to delete or deselect cookies. You must therefore uninstall your apps yourself if you do not want to accept cookies in our apps.